Product Details: GE WD21X24901C Service Machine Control – Genuine OEM Replacement Part for Dishwashers

Overview

Restore your dishwasher’s performance with the GE WD21X24901C Service Machine Control, a genuine OEM (Original Equipment Manufacturer) replacement part designed for precision and reliability. This main electronic control board is the brain of your GE, Hotpoint, RCA, and select Sears/Kenmore dishwashers, managing critical functions like wash cycles, temperature settings, filtration, spray arm rotation, drying, and end-of-cycle signals. Compatible with GE brands including Café, General Electric, Monogram, Haier, Hotpoint, Profile, Fisher & Paykel, and some Kenmore models, this control board is the perfect solution for restoring efficient, thorough cleaning and sanitizing.

Key Features

• Genuine GE Part: Manufactured by GE, ensuring factory-quality fit, durability, and performance.

• Central Control Component: Regulates all dishwasher functions—washing, draining, drying, and cycle progression—for optimal sanitation and cleaning.

• Wide Compatibility: Fits GE, Hotpoint, RCA, and select Sears/Kenmore dishwashers, including models from Café, General Electric, Monogram, Haier, Profile, and Fisher & Paykel.

• Reliable Repair: Fixes issues like incomplete cycles, error codes, and inconsistent performance, ensuring your dishwasher operates flawlessly.

Specifications

• Part Number: WD21X24901C

• Type: Service Machine Control (Main Electronic Control Board)

• Function: Manages dishwasher operations, including wash, rinse, drain, dry cycles, temperature control, spray arm movement, filtration, and cycle completion signals.

• Material: High-grade circuit board with durable electronic components, encased in a protective metal housing to resist wear and water exposure.

• Dimensions: Approximately 7.5” L x 5.5” W x 1.5” H (standard size for GE dishwashers; varies slightly by model).

• Weight: Approximately 0.8–1.2 lbs (based on retailer specs and user reports).

• Electrical Specs: 120V, 60Hz, compatible with standard U.S. household electrical systems (specifics may vary by model; consult your manual).

Compatibility

The GE WD21X24901C Service Machine Control is a versatile replacement part suitable for a variety of dishwasher models across GE and affiliated brands. It’s an ideal solution for the following:

• GE Brands: General Electric, Café, Monogram, Haier, Hotpoint, Profile, Fisher & Paykel, and other GE-manufactured dishwashers (e.g., models like GDT655SMJES, GDF570SGJBB, PDW9280J03SS, GDT720SGFWW).

• Hotpoint: Compatible with select Hotpoint dishwasher models (e.g., HDA3600G02WW).

• RCA: Applicable for certain RCA dishwasher units with similar control systems.

• Sears/Kenmore Dishwashers: Fits some Kenmore models produced by GE, such as Kenmore 665.13212K900, 665.14723K311, and similar units.

Cross-Reference Information

This part number (WD21X24901C) replaces the following part numbers, ensuring you can find the right fit for your dishwasher:

• AP7215773

• WD21X24901

• WD21X24799

• WD21X22949

• WD21X23712

• WD21X24118

Verify compatibility with your dishwasher’s model number (found on the interior door, side panel, or manual). Common compatible models include GE Profile, GE Café, Hotpoint, and Kenmore Elite dishwashers from the mid-2000s to 2020s.

Benefits

• Restores Full Cycle Functionality: Fixes issues like incomplete cycles, inconsistent washing, or failure to start, ensuring thorough cleaning and sanitizing.

• Eliminates Error Codes: Resolves flashing error codes (e.g., E01, E02) by replacing a faulty control board, restoring normal operation.

• Prevents Damage: Addresses power overload issues and water exposure damage, preventing further component failure.

• Cost-Effective: Save on replacement costs by repairing your dishwasher with a genuine OEM part instead of purchasing a new appliance.

• Trusted Quality: Backed by GE’s reputation for reliable, high-performance appliance parts, with a 1-year limited warranty from GE (verify with retailer).

Common Causes of Service Machine Control Failure

Service machine controls can fail due to:

• Normal Wear and Tear: Prolonged use (typically 5–8 years) degrades electronic components, leading to malfunction.

• Electronic Failures: Faulty circuits, capacitors, or relays due to power surges or age cause cycle issues.

• Water Exposure: Plumbing leaks or condensation can damage the control board, triggering errors or failure.

Symptoms of a Failing Service Machine Control

• Inability to Progress Through Cycles Fully: Dishwasher stops mid-cycle or fails to complete washing, draining, or drying.

• Flashing Error Codes During Washes: Displays codes like E01 (communication error), E02 (water valve issue), or similar on the control panel.

• Inconsistent Wash and Rinse Performance: Dishes come out dirty, wet, or unevenly cleaned due to improper cycle execution.

• Component Damage from Power Overload Issues: Burnt circuits, blown fuses, or visible damage from electrical surges.

Installation Tips

• Tools Required: Phillips screwdriver, flathead screwdriver, and possibly needle-nose pliers. Always disconnect power before starting repairs.

• Difficulty Level: Difficult—requires advanced DIY skills or professional installation due to electrical work and complex wiring. Wear work gloves to protect hands, as the metal housing can be sharp.

• Time: Typically 30–60 minutes, depending on dishwasher model and user expertise (e.g., accessing the control board behind the front panel or kick plate).

• Steps:
  
  1. Unplug the dishwasher or shut off the house circuit breaker.
  
  
  1. Remove the kick plate (lower front panel) and insulation.
  
  
  1. Unscrew and remove the small metal cover shielding the control board (2 screws).
  
  
  1. Disconnect the wire harnesses (unplug carefully, noting positions) and remove the old control board.
  
  
  1. Install the new WD21X24901C, reconnect harnesses, and secure with screws.
  
  
  1. Reassemble, plug in, and test—watch for error codes or cycle issues.
  
  

• Caution: Some users report the board takes 1–2 hours to “wake up” after installation due to internal diagnostics. If issues persist (e.g., beeping, no start), verify harness connections and check for drain pump or water valve issues first.

For safety and optimal results, refer to your dishwasher’s service manual or watch online tutorials specific to your model (e.g., PartSelect’s WD21X24901C video for GDT655SMJES, available on YouTube).

Recent Reviews and Insights (Online Research)

• Customer Feedback (PartSelect, RepairClinic, Amazon, EasyApplianceParts):
  
  • Positive: “Fixed my GE Profile—stopped beeping, cycles work perfectly now” (30-min install, PartSelect, 2023).
  
  
  • Common Fixes: Resolves “beeps 3 times, won’t start” (e.g., GDT695SSJOSS) or “E01 error” issues.
  
  
  • Concerns: Some users report, “Board lasted 2 weeks, then died—may not be exact match” (Amazon, 2022). Others warn of sharp edges on the housing, but success with careful installation.
  
  
  • Durability: Rated 4–5 stars generally, but longevity varies (5+ years for some, <1 year for others—verify model fit).
  
  
  • Tip: Check drain pump and water valves before replacing—control board failure often stems from these (GE manual, RepairClinic).
  
  

• Performance: Manages all dishwasher functions via a microprocessor, controlling relays for motors, valves, and heaters. Fixes symptoms like “cycles incomplete,” “dirty dishes,” or “error codes.”

Why Choose Genuine GE Parts?

Genuine GE parts, like the WD21X24901C Service Machine Control, are engineered to meet the exact specifications of your appliance. Unlike generic or aftermarket parts, GE OEM components ensure:

• Perfect fit and function (e.g., precise 120V compatibility and pin connections).

• Longevity and durability, tested for thousands of cycles.

• Manufacturer warranty support (typically 1 year, confirm with retailer).